Transforming business outcomes with innovative IT leadership, digital employee experience programs, and future-ready technology solutions.
About
For more than 20 years, Alan Klackner has driven technology strategy and transformation, specializing in elevating digital employee experience and enabling high growth organizations. Alan’s approach centers on developing high-performing teams, aligning IT innovation with evolving business priorities, and leading modernization efforts that improve productivity and reduce risk. Recognized as a trusted advisor and change agent, Alan partners with business leaders to implement scalable solutions that empower organizations to thrive and adapt in an ever-changing digital landscape.
Featured Projects
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Endpoint Management & Policy Modernization
Owner of major modernization project to migrate from SCCM to Intune management, implement Autopilot provisioning, and re-architect policies.
Outcomes
· 50% reduction in system crash rate
· Improved employee experience
· Policies aligned to CIS and Microsoft baselines -
Implement Digital Employee Experience (DEX)
Led implementation of Digital Experience tool and program for 14,000+ employees. Integrated with service desk and other IT teams to drive business value alignment with IT service delivery.
Outcomes
· Reduce lost productivity by 100,000+ hours annually
· Improved visibility and understanding of technology utilization
· Streamlined patching and change management with ability to identify issues in deployment rings -
Build Endpoint Management\Engineering Team
Recruited and mentored robust international endpoint management and engineering team aligned to the needs of a global high growth firm.
Outcomes
· Continually reduced system provisioning complexity and effort supporting more flexible onboarding
· Automated compliance remediation
· Support for change deployment at previously unsupportable scale to keep pace with the business and threat environment